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Stop Getting Defensive and Start Leveraging Feedback to Propel Your Success

Updated: Jun 18, 2024

Receiving feedback isn't always comfortable, especially when it highlights areas for improvement that we'd rather ignore. We've all been there, feeling defensive and protective of our own ideas and self-image. But amidst the uneasiness lies an unparalleled opportunity for personal growth and the actualization of our true aspirations.

avoiding defensive behavior while considering feedback

Defensiveness is a natural human response that can be triggered when we feel attacked, criticized, or when our beliefs and self-image come under scrutiny. It acts as a shield to protect our ego and avoid feeling vulnerable. However, despite providing temporary comfort, defensiveness blocks us from receiving the invaluable insights provided by constructive feedback. This can hinder effective communication, put a strain on our relationships, and stifle our personal growth. If you're determined to achieve growth and progress, it's time to shed defensiveness and harness feedback as a catalyst for success.


In this article:



Recognizing Defensive Behavior

Recognizing signs of defensiveness is vital for effective communication and personal growth. By identifying these behaviors, we can break free from unproductive patterns to navigate conversations and feedback constructively.


The ability to recognize defensiveness in others provides an opportunity to demonstrate empathy and understanding, encouraging them to put down of their own defensive walls. This fosters an environment that promotes open dialogue, learning, and collaboration.


10 Types of Defensive Reactions



By practicing self-awareness, you can begin to recognize and minimize these defensive reactions. Pay attention to your emotional and behavioral response when receiving feedback and notice if you become overly sensitive, reactive, or dismissive.


Are you immediately offering justifications or making excuses instead of genuinely considering what is being said? Do you find yourself feeling a strong need to defend your position or protect your ego? Negative emotions such as annoyance, frustration, or anger towards the individual providing feedback can also serve as indicators of defensiveness.


Examples of Defensive Reactions


Becoming overly sensitive or reactive:

  • Feeling hurt when a friend offers cooking suggestions.

  • Reacting with frustration when a coworker points out an error in your report.

  • Becoming annoyed when a teacher provides feedback on your presentation.


Offering justifications or excuses before considering personal accountability:

  • Blaming a missed deadline on lack of time or external factors.

  • Making excuses for subpar performance due to illness or a busy schedule.

  • Justifying a flawed project by blaming limited resources or unclear instructions.


Feeling a strong need to defend oneself or protect one's ego:

  • Arguing vehemently when a friend questions your career choice.

  • Justifying decisions when a family member criticizes your lifestyle.

  • Reacting defensively when someone challenges your beliefs.


Engaging in counterattacks or deflecting blame onto others:

  • Shifting blame onto a teammate for a team failure.

  • Responding with deflection or counter-criticism when receiving feedback.

  • Blaming external factors instead of taking responsibility for a mistake.


Dismissing or disregarding feedback before considering its validity:

  • Dismissing feedback, thinking others don't understand your approach.

  • Ignoring improvement suggestions, being overly confident in your approach.

  • Contending that customers don't understand their own needs.


Feeling threatened by differing opinions or viewpoints:

  • Becoming argumentative to opinions contradicting your own.

  • Getting upset when a coworker challenges your proposed solution.

  • Engaging in heated debates over different political or social viewpoints.


Refusing to acknowledge areas for improvement:

  • Dismissing critical feedback from a teacher or professor.

  • Minimizing customer feedback as isolated complaints.

  • Ignoring concerns from a partner, considering them unimportant.


Reacting with anger, hostility, or deflection:

  • Responding with sarcasm when a friend critiques your communication style.

  • Reacting hostilely to feedback on your performance at work.

  • Bringing up unrelated issues when a family member criticizes your choices.


Shutting down communication or becoming passive-aggressive:

  • Giving the silent treatment to a friend after receiving feedback.

  • Using passive-aggressive language to express frustration over feedback.

  • Withdrawing emotionally or avoiding a coworker after feedback.


Being resistant to change or unwilling to consider alternative approaches:

  • Rejecting suggestions for improvement in a project.

  • Refusing to adopt new technology despite feedback.

  • Dismissing innovative ideas or suggestions from colleagues.



The Consequences of Defensiveness

Defensiveness can have significant negative consequences, impacting us on personal and social levels. By closing ourselves off to feedback, we miss out on valuable insights and perspectives that have the potential to guide us toward personal growth and improvement.


It's like wearing blinders that shield us from the truth, keeping us trapped in our own limited perceptions. Similarly, a lack of self-awareness prevents us from recognizing our own biases and shortcomings, creating a distorted perception of reality and a skewed self-image.


When someone consistently reacts defensively to feedback or differing opinions, it creates tension in relationships, making it difficult to establish trust and have levels of intimacy.

relationship scarred by conflict and mistrust

Furthermore, defensive behavior creates a cycle of strained interactions and missed opportunities for support, collaboration, and mentorship, further limiting personal and professional growth.


In a nutshell, defensiveness:

  • Limits our ability to gain new insights

  • Sabotages personal and professional growth and learning

  • Damages relationships and erodes trust

  • Hinders effective communication

  • Fosters an environment of tension and conflict



The Value of Feedback

Feedback has the power to provide us with valuable insights and perspectives that we may not have considered on our own. Instead of perceiving feedback as criticism or a threat to our self-esteem, it's crucial to understand its value so we may harness the transformative potential it offers.


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By highlighting opportunities for growth, learning, and progress that may have been overlooked, feedback allows us to course-correct, capitalize on our strengths, work on our shortcomings, and enhance our performance.


Additionally, accepting feedback opens up new possibilities by broadening our perspective and challenging our assumptions. It helps us develop resilience in the face of setbacks, enabling us to learn from our mistakes and make continuous progress. By adopting a growth mindset through feedback, we position ourselves to embrace challenges, adapt to change, and consistently strive for improvement.


Furthermore, feedback provides an external perspective on our actions and behaviors, helping us to understand how we are perceived by others. This awareness empowers us to align our behaviors with our goals, make necessary course corrections, and take ownership of our personal and professional development.


By actively embracing and utilizing feedback, we cultivate self-awareness, take responsibility for our growth, and pave the way for long-term success.



Overcoming Defensiveness

Overcoming defensiveness is a process that necessitates self-awareness, openness, and a willingness to engage with diverse perspectives. By embracing the value of constructive input, we can liberate ourselves from of defensiveness and cultivate an environment of self-improvement and personal growth. The following are strategies for overcoming defensiveness.


1: Recognize defensive reactions

Practice self-awareness of your defensive reactions, such as feeling the need to justify yourself, shifting blame, or withdrawing. Recognizing these reactions allows you to pause and respond more constructively to feedback.


2. Identify triggers

Understanding your triggers is essential in overcoming defensiveness. Pay attention to subject matters that may be sensitive to you due to strong personal beliefs, points of insecurity, or negative past experiences. By identifying and being mindful of these triggers, you can anticipate and prepare yourself to respond more constructively when faced with feedback that may challenge those areas.


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3. Stay focused on your goals and values

Having a clear understanding of your core values and what truly matters to you can help to shift your perspective regarding feedback and serve as a reminder of the opportunities it presents. By grounding yourself in your values, you can approach feedback with greater openness, curiosity, and a willingness to learn and grow.

4. Pause and take a deep breath before responding

It is important to give yourself permission to feel your emotions without allowing them to dictate our responses. By taking a moment to pause and breathe, you create space for thoughtful and intentional communication. This allows you to gather your thoughts, manage your emotions, and respond in a calm and collected manner, rather than reacting impulsively in ways you may regret.


5. Choose empathy and put yourself in the other person's shoes

Approaching feedback with empathy allows you to see it as an opportunity for growth. Consider the other person's perspective and how their feedback creates an opportunity for all parties to reach a common goal. This fosters a collaborative and constructive environment that promotes learning and development.



Leveraging Feedback for Success

Harnessing the insights and perspectives offered by feedback can propel personal growth and ultimately pave the way for personal and professional success. It requires a growth mindset, characterized by a willingness to learn and a commitment to continuous improvement. The following are strategies for leveraging feedback for success.


1. Be open-minded

Be receptive to feedback, even if it challenges your beliefs or requires you to step outside your comfort zone. Approach it as an opportunity to gain valuable insights and broaden your perspective, and as a catalyst for continuous evolution on your path to success.


2. Practice active listening

Practice giving your full attention to the person providing feedback and avoid interrupting or becoming defensive. Not only will this allow you the opportunity to fully grasp the insights being shared, but showing genuine interest in understanding their viewpoint fosters an environment of effective communication and promotes productive conversation.


3. Actively seek feedback

Open the doors to self-improvement by taking the initiative to solicit feedback from a variety of sources, including mentors, colleagues, and trusted individuals in your personal and professional life. Proactively seeking feedback will expose you to a wealth of knowledge and diverse perspectives. Maximize the process by clearly and directly communicating the specific type of feedback you seek, enabling others to provide targeted and constructive input aligned with your goals.


4. Avoid taking feedback personally or defensively

Remind yourself that feedback is not a personal attack but an opportunity for growth. Separate your self-worth from the feedback and maintain an open mindset. By avoiding defensiveness, you create a safe space for honest and meaningful feedback exchanges.


5. Extract meaningful insights and take constructive action

Take a step back and objectively evaluate the feedback you receive. Look for patterns or recurring themes to identify areas where you can improve or make changes. Use the feedback as a guide for self-reflection and consider how you can enhance your skills, behaviors, or approaches. Use the insights gained to develop actionable goals and strategies for improvement.


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Conclusion: Why Should You Embrace Feedback?

Defensiveness is a natural human response that can be triggered when we feel attacked, criticized, or when our beliefs and self-image come under scrutiny. However, despite providing temporary comfort, defensiveness hinders effective communication, puts a strain on our relationships, and stifles our personal growth.


Without the invaluable insights offered by feedback, our blind spots and areas in need of improvement can easily go unnoticed. By recognizing defensive behavior, understanding its impact, and embracing feedback with an open mind, we can break free from unproductive patterns and create an environment that fosters personal and professional development.


If you're determined to achieve growth and progress, it's time to shed defensiveness and harness feedback as a catalyst for success.



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Have you struggled with defensiveness in the face of feedback? Share your experiences and insights in the comments below. And if you found this post enjoyable, please use the social share buttons to spread the word among your friends and subscribe for more inspiration and exclusive content.



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Laura Birchett, CLC, Reiki Master

ABOUT THE AUTHOR

Laura Embry is a Self-growth and Mindset Coach, NLP Master Practitioner, Certified Reiki Master, and the founder of seed&mind. She's been studying motivation and behavior for nearly two decades, and holds an MBA and a BSPH in Health Behavior & Psychology. Her writings are inspired by personal challenges she's faced, causes she cares about, and her passion for intentional living.

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